Mundu Radio
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General FAQs
 
1 What is Mundu Radio?
2 Why is Mundu Radio different?
3 What do I need to access Mundu Radio?
4 I don’t have a smartphone. Can I access Mundu Radio?
5 How many stations can I access through Mundu Radio?
6 How much does Mundu Radio Cost?
7 How do I create a Mundu Account?
8 How do I Install Mundu Radio?
9 Where can I create/edit my personal ‘Station Playlist’?
10 How do I add stations to my personal ‘Station Playlist’?
11 Do I need multiple Mundu accounts to use different Mundu products?
12 Can I share my personal station playlist with my buddies?
13 Mundu Radio is great. Would like to refer it to my friends, how do I do it?
 
 
Technical   FAQs
 
1

I'm having trouble signing in to Mundu Radio. What is the problem?
2 I can browse the web using my GPRS or CDMA connection, but Mundu Radio doesn't connect?
3 How much bandwidth does Mundu Radio use?
4 I have logged in to Mundu Radio but whenever I try to access a radio station, I see this error “Connection error. Can not connect to selected station.”
5 What sound formats are supported in Mundu Radio?
6 When I listen to my radio station, I encounter breaks and the playing status changes to “Buffering” frequently. What is the problem?
7 Is data transferred while the radio is on “Stop”?
8 Can I make and receive calls while I am listening to Mundu Radio?
 
 
 
Need Help?
 
   
 
General FAQs
 
1 What is Mundu Radio?
  Mundu Radio allows you to listen to Internet Radio Stations on your Mobile Phone. This involves no restriction on the number of internet radio channels, no play times, or no limits on how much music you can enjoy. Mundu Radio spells unlimited music, news and other content.
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2 Why is Mundu Radio different?
  There are more than 50K Radio Stations currently broadcasting over the Internet. But to listen to Internet Radio, you currently may be confined to your desktop.

With Users becoming increasingly mobile and increasingly dependant on their Mobile phone to meet their entertainment need, users expect to access Internet Radio while on the move. Mundu Radio exceeds this expectation by allowing Users using their mobile phones, access to high quality commercial free Internet radio stations of their choice.
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3 What do I need to access Mundu Radio?
  To access Mundu Radio you need
 
A supported phone running Symbian OS, Windows Mobile OS or Palm OS.
A wireless Internet connection on GPRS, CDMA, 3G or WiFi, preferably an unlimited data plan.
A Mundu account. Click here to register or login.
Download and install the Mundu Radio client on your phone. Click here to download.
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4 I don’t have a smartphone. Can I access Mundu Radio?
  Currently you can access Mundu radio on popular Symbian, Windows Mobile and Palm OS based smart phones. The next release will offer Mundu Radio on select JAVA compatible phones.
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5 How many stations can I access through Mundu Radio?
  Using Mundu Radio, you can access thousands of Internet Radio stations currently available. All you need is the link to your favorite radio stations and to ensure those stations are streaming in MP3 format and at a bit-rate suitable to your current wireless internet connection.

However, right out of the box, a selection of around 50 popular stations is provided along with the Mundu radio client that you can start tuning into as soon as you install the Mundu Radio client onto your mobile phone.
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6 How much does Mundu Radio Cost?
  Currently Mundu Radio is free with the beta version.
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7 How do I create a Mundu Account?
  Click here to access a simple registration page to create a Mundu account. Your Mundu account will allow you to log into and access your personal page under the “My Mundu” section.

Your personal page allows you to manage your Mundu Radio station playlist. You can edit stations, remove stations and add from the thousands of available Internet Radio stations, to your personal play list.
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8 How do I Install Mundu Radio?
  Just download the Mundu Radio client and follow the easy steps listed on the download page.
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9 Where can I create/edit my personal ‘Station Playlist’?
  You can create/edit your playlist on your personal page under the “My Mundu” section. Any changes made to your playlist on the website are reflected on the device using the “Update my playlist” option on the Mundu Radio client. This unique solution allows you to conveniently edit the play list on a PC rather than struggling with limited/inconvenient keypad or screen on your mobile phone or PDA device.
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10 How do I add stations to my personal ‘Station Playlist’?
  You can add stations to your playlist by clicking on the ‘Add Station’ option on your personal page under the “My Mundu” section. You will need to enter station details like Genre, Name, Description and URL.
You can find stations under any popular directory service, for instance SHOUTcast.

You can add a URL pointing directly to the station service or pointing to a .pls file. Any additions made to your playlist on the website are reflected on the device using the “Update my playlist” option on the Mundu Radio client.
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11 Do I need multiple Mundu accounts to use different Mundu products?
  No. You can use your Mundu account to access not only Mundu Radio but also our other exciting services such as Mundu Speak. If you already are a Mundu Speak user, you can use your existing account to access Mundu Radio as well.

However you will need to create a separate account if you are an existing Mundu Messenger user.
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12 Can I share my personal station playlist with my buddies?
  This feature will be available in the next release of Mundu Radio.
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13 Mundu Radio is great. Would like to refer it to my friends, how do I do it?
  Referring Mundu Radio to other users is easy. All you do is Click here to share it with all your buddies on IM/E-mail.
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 Technical FAQs
 
1 I'm having trouble signing in to Mundu Radio. What is the problem?
  Please check the following:
  Error: “Connection failure. Please check your network settings.”
  If you have been using Mundu Radio and come across this error rarely, it could be because Mundu Radio servers are busy. You can retry connecting or try again later.
   
  If this is a constant problem, please check the following
  WiFi Users:
 
Check your WiFi connectivity
   
  GPRS Users:
 
Do you have GPRS/3G with full internet connectivity?
Mundu Radio will not work with a simple WAP connection.
Have you configured your network settings correctly?
Please refer to your handset user guide to configure your GPRS settings.
Contact your operator to help you configure your GPRS connection correctly.
   
  Error: “Authentication failed, invalid username or password.”
 
Are you entering the correct user id?
Are you using the correct password?
Make sure that you're entering the same user id you provided during the Mundu Radio registration process. If you can't remember your exact user id or password, please click here and fill in the details and we will email you the user id/password.
   
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2 I can browse the web using my GPRS or CDMA connection, but Mundu Radio doesn't connect?
  Being able to load page in your browser does not necessarily mean that you have full unrestricted Internet access. In order to use Mundu Radio you need to have Internet access with full TCP/IP enabled. Most mobile operators call this service as Advanced GPRS or Internet plan. You must contact your service operator if this problem persists.
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3 How much bandwidth does Mundu Radio use?
  Mundu Radio uses data being streamed by radio stations that you listen to. The bandwidth would depend on the radio station that you choose. A station streaming music at 128kbps will use more bandwidth than a station streaming music at 24kbps.

The next version of Mundu Radio will provide you with data transfer statistics so that you can keep a check on your data bills.
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4 I have logged in to Mundu Radio but whenever I try to access a radio station, I see this error “Connection error. Can not connect to selected station.”
  Make sure the radio station you are trying to access is operational, if this problem persists for all radio stations please check with your service operator to make sure your GPRS or wireless internet connectivity is as per your subscription.
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5 What sound formats are supported in Mundu Radio?
  Version 1.0 only supports the popular MP3 format. The future versions of Mundu Radio will include support for more formats.
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6 When I listen to my radio station, I encounter breaks and the playing status changes to “Buffering” frequently. What is the problem?
  You are probably listening to a high bit rate channel on a low bandwidth GPRS connection. We recommend stations of 24Kbps or 32Kbps on GPRS networks to avoid breaks. You should not have this problem on high-speed CDMA, 3G or Wi-Fi networks.
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7 Is data transferred while the radio is on “Stop”?
  No. There is no data streaming in the Stop mode. Data is streamed on in the Playing and Buffering states.
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8 Can I make and receive calls while I am listening to Mundu Radio?
  To make an outgoing call, please explicitly stop playing radio. You do not need to exit the application. Receiving calls while streaming data on a GPRS or CDMA connection has been seen as problem. User may not receive incoming calls while listening to Mundu Radio. Exact behaviour depends on the network and your handset.

The person who is calling a Mundu Radio listener might be informed that you are unavailable. 3G Users should be able to receive calls.
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